Tenant Adviser

What is the role of the Tenant Adviser?

The Tenant Adviser is available to help tenants by providing advice and information on a wide range of issues.  This service is free to all LSHA tenants. 

A Financial Health Check can be carried out and advice can be provided to ensure that your household is receiving the maximum income to which you are entitled.  Assistance can be provided in completing forms such as:-

Job Seekers' Allowance
Income Support
Employment and Support Allowance
Tax Credits, including Child, Working and Pension Credits
Personal Independence Payments
Attendance Allowance
Housing and Council Tax Benefit

The Tenant Adviser is also available to assist with applications for Crisis Grants & Community Care Grants via the Scottish Welfare Fund.  The Tenant Adviser can also offer help with personal budgeting and sign posting and referrals to free advice agencies.

Some useful contact details:-

Scottish Welfare Fund – Crisis Grants & Community Care Grants
The Scottish Welfare Fund offers two types of grant:

Crisis Grants provide help for people who need help quickly because of an emergency or disaster
Community Care Grants are made to help people on a low income live independently in the community or to ease pressure on families

Freephone 0800 083 1887
https://www.highland.gov.uk/directory_record/20775/social_welfare_fund

Benefits Calculator https://www.turn2us.org.uk/Find-Benefits-Grants

Tax Credits Calculator https://www.gov.uk/tax-credits-calculator

Highland Council Operations Team 0800 393811
http://www.highland.gov.uk/info/1554/housing_benefits_and_grants/412/housing_benefit_and_council_tax_reduction/

Advice Guide https://www.citizensadvice.org.uk/

StepChange (Debt Charity) https://www.stepchange.org/

Money Advice Service (Free and impartial money advice, set up by government) https://www.moneyadviceservice.org.uk/en

Shelter http://scotland.shelter.org.uk/?_ga=1.43056620.855630922.1470914285

Local Advice

CAB Portree http://www.cas.org.uk/bureaux/skye-and-lochalsh-citizens-advice-bureau

Outreach Kyle http://www.cas.org.uk/bureaux/skye-and-lochalsh-cab-kyle-health-centre-outreach

Outreach Broadford http://www.cas.org.uk/bureaux/skye-and-lochalsh-cab-broadford-outreach

Advocacy Highland http://www.advocacy-highland.org.uk/

Highland Council Welfare Support Team 0800 090 1004
http://www.highland.gov.uk/info/1554/housing_benefits_and_grants/412/housing_benefit_and_council_tax_reduction/

Please call us on 01478 612035 or contact us using the online form if you would like more information.